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About Me

UI/UX Designer · Bangalore

Yooshan
Chandran

"When you design for humans, you design for change."

A strategic UX leader with 14 years of experience designing enterprise digital products across HRTech, logistics, and e-commerce. Skilled in shaping end-to-end product experiences for B2B SaaS platforms including AI/ML tools, design systems, CRM, and ATS. Currently advising FedEx’s global design team on UX strategy, hiring, and best practices.

View My Resume
Expertise Product Design Strategy UX Vision & Roadmapping Design Systems Behavioral UX Insights Design Process Optimization Front-end Development User Research & Usability Testing Data-Driven Design Decisions

Career

Work
Experience

Over a decade shaping digital products across Bangalore, Dubai and beyond.

14+ Years
01
FedEx
Design Advisor
September 2024 – Present  ·  Bangalore
  • Provide strategic UX counsel to FedEx's product and engineering leadership, shaping experience decisions across a suite of logistics and operations tools used by millions globally.
  • Mentor design teams on UX best practices, design thinking, and UI consistency across platforms.
  • Lead structured design critiques and review sessions, delivering actionable feedback that has measurably elevated design quality across 3 active product lines.
  • Collaborate with product, engineering, and C-level stakeholders to define and align on user experience strategy across platforms.
  • Own design hiring: evaluate candidates, conduct UX portfolio reviews, and provide structured interview feedback to build design team capability.
02
Symphony Talent
Senior UX / Lead Designer
August 2017 – February 2024  ·  Bangalore
  • Led UX design for a B2B SaaS HRTech platform (CRM + ATS), owning end-to-end design from discovery to delivery for over 6 years - serving enterprise HR clients with 500+ seat deployments.
  • Defined and drove the product design vision for the core CRM team, streamlining recruiter workflows and reducing task completion time through iterative usability improvements.
  • Spearheaded design system adoption across 4+ product teams, establishing shared components and guidelines that cut design-to-dev handoff time significantly.
  • Designed AI/ML-powered features end-to-end - including candidate matching and smart job recommendations - delivering intuitive interfaces for complex algorithmic outputs.
  • Produced wireframes, interactive prototypes, and high-fidelity mockups used directly in stakeholder sign-offs and developer sprints.
03
Tacme
Senior UX Designer
August 2015 – July 2017  ·  Dubai
  • Designed and prototyped user interfaces for 15+ digital products across web and mobile, conducting user interviews, surveys, and heuristic evaluations to identify UX pain points.
  • Led design sprints and cross-functional workshops, facilitating ideation sessions that aligned product, engineering, and business stakeholders on design direction.
  • Partnered closely with development teams through implementation - advocating for design integrity while ensuring delivery within sprint timelines.
  • Conducted ongoing usability testing to validate design decisions, iterating rapidly based on research findings.
  • Delivered end-to-end design solutions for multiple UAE government entities spanning discovery, strategy, UX/UI design, and execution across large scale digital and public sector platforms (Dubai eGovernment, UAE Ministries, RTA Dubai, ADNOC, Etisalat, and others).
04
Amazon
Production Designer
January 2015 – August 2015  ·  Bangalore
  • Delivered pixel-perfect, web-ready design assets aligned with Amazon's style guides and brand standards, recognized for high-end promotional graphics with strong conversion focus.
  • Crafted web templates that elevated brand presence and drove measurable engagement for key marketing campaigns.
05
GroupM
Creative Designer
October 2013 – December 2014  ·  Bangalore
  • Worked closely with copywriters, account executives, web developers, and marketing specialists to deliver integrated campaigns across print and digital. Liaised directly with clients and stakeholders to translate business objectives into compelling creative solutions.
  • Collaborated with global brands including Adidas, Timberland, Wrangler, Yardley, Amante, Nestlé, Barclays, Helios, L’Oréal, Fiat Group, Panasonic, Red Bull, and Vodafone India.
06
TTK
Web Designer & UI Developer
December 2012 – October 2013  ·  Bangalore
  • Played a key role in conceptualising site designs and graphic elements for HomeShikari, an in-house property services platform.
  • Applied creativity and UX thinking to develop engaging, user-centric interfaces that improved the platform's visual clarity and usability.

Academics

Education

Formal training spanning business, fine arts and technical design.

Master of Business Administration (MBA)
Information Technology
JN University, Dubai, UAE
Bachelor of Fine Arts (BFA)
Applied Arts
KSO University, Mysore, India
Technical Diploma in Multimedia (AAASP)
Web & Graphic Design
Aptech, Kerala, India

Credentials

Certifications

Continuous learning across design, research and emerging tech.

  • → Design Thinking: Understanding the Process · Project Management Institute, Inc.
  • → Usability Testing & User Research · LinkedIn Learning
  • → UX Accessibility · Pluralsight
  • → Generative AI Skills for Creative Content: Opportunities, Issues, and Ethics · LinkedIn Learning
  • → Google AdWords Certification · Google Partners

Toolkit

Skills

Tools, methods and technologies across the full design stack.

Design Tools
Figma · Adobe XD · Sketch · Invision · Photoshop · Illustrator
Collaboration
Miro · Mural · Figjam · Jira · Confluence
Research & Analytics
Hotjar · Pendo · Adobe Analytics · Google Analytics · Usability Testing · User Interviews · Heuristic Evaluation
AI/ML UX
Generative AI Product Design · Prompt UX · AI Feature Design · ML Output Interfaces · Conversation Design
Development
HTML · CSS · Javascript · AEM (Adobe Experience Manager)
Methods
Design Thinking · Design Systems · Accessibility · Agile/Scrum